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Age-In-Place® (AIP) FAQs

What does an AIP service day look like?
What days of the week and times may I volunteer?
What are your group size limitations?
How do I sign up for service?
Can I meet the group at the client’s home?
Is there an age restriction for volunteering with AIP?
Why do I need to fill out a Volunteer Waiver?
Do I need experience to volunteer?
When should I arrive?
Do you provide transportation?
What should I wear to service? What should I bring?
Is photography allowed?
I need to cancel service! What do I do?
How else can I support Age-In-Place?
My question wasn’t answered, whom do I contact?

What does an AIP service day look like?

Volunteers arrive at 9am or 1pm at the AIP office (2501 18th Street NE) if driving or at the Brookland-CUA metro (red line). Service will follow:

  • 15-20 minute orientation with AIP staff

  • Volunteers help load tools into the van and an AIP staff member will drive volunteers to the client’s home

  • Volunteers complete yard work and/or house cleaning projects, working alongside staff. This may include, but is not limited to: mowing grass, raking leaves, trimming hedges, cleaning kitchens and bathrooms, dusting, sweeping and mopping, vacuuming, washing windows and mirrors, etc.

  • When possible, time for conversation and sharing with client is included

  • Once service is complete, AIP staff will drive the group back to the office. Volunteers will take brief survey

What days of the week and times may I volunteer?

September through May: Tuesday - Saturday

June through August: Monday - Thursday

Time slots (Year round): 9AM - 12PM and/or 1PM-4PM

  • Special accommodation only made upon request, when available - contact Volunteer Coordinator

What are your group size limitations?

We typically accept groups between 2-10 people.  We can accommodate up to 20 people based on availability. This number MUST include all chaperones/group leaders/etc.

How do I sign up for service?

Email us at ageinplace@seaburyresources.org and specify your available dates/time and size of group. You will then fill out a Group Volunteer Application, which a staff member will provide.

Can I meet the group at the client’s home?

No. We serve at private residences of clients, and so we will not give out personal information. Volunteers MUST report to the AIP office (2501 18th St NE, Washington, DC 20018) prior to service.

Is there an age restriction for volunteering with AIP?

Yes, all volunteers must be 12 year old or older - no exceptions.  Volunteers under 18 years old must be accompanied by an adult.

Why do I need to fill out a Volunteer Waiver?

The Volunteer Waiver provides AIP with vital information such as an emergency contact, allergen information, as well as our volunteer behavior agreement.  All volunteers must complete a Volunteer Waiver prior to serving (including any group leaders, chaperones, etc).

Do I need experience to volunteer?

No, AIP staff will always be on site to train and assist volunteers. We welcome all skill levels!

When should I arrive?

Driving: Volunteers should arrive at 9am or 1pm for your scheduled time of service at the AIP office (located at 2501 18th Street NE).  

Metro: The AIP shuttle will arrive at the Brookland-CUA metro (red line) by 9:15 am for the morning shift or 12:45pm for the afternoon shift.  Running late? Please call (202) 635-9384 to let us know.

Do you provide transportation?

Yes, staff can provide transportation to and from the Brookland-CUA metro station (red line). If arriving via metro, please notify staff prior to service date! Those waiting for the shuttle should exit the metro toward the bus depot and walk to the left. The shuttle will arrive at the turn around area under the overpass. Look for a white van with a red “Seabury Resources for Aging” logo on the door.

  • Volunteers must notify AIP staff if running late. If no notice is given, staff will wait a maximum of 15 minutes at the metro past the agreed pickup time, after which it is assumed you will not participate.

What should I wear to service? What should I bring?

Wear:

  • Age-In-Place® provides free yard work and house cleaning, so please wear clothes you don’t mind getting dirty. Closed toed shoes are mandatory.  

You MUST bring:

  • Completed Volunteer Waiver

We recommend you bring:

  • A water bottle (a water cooler is provided)

  • Sunglasses, hat, etc if weather is sunny/warm.

  • Bug spray, sunscreen, other outdoor protection (AIP does not provide these items).

  • Allergy medication, etc if you are concerned about dust, grass, or anything else you may come into contact with during service.

  • AIP provides all house cleaning/yard work tools and supplies. Please feel free to bring small tools such as garden gloves, but they are by no means required.

Please DO NOT bring:

  • Valuables (laptops, etc) - (We do not have a place for storage)

  • Pets, infants, and/or anyone who will not or cannot participate in service.

  • Weapons, alcohol and other illegal substances, etc.

Is photography allowed?

Photos are welcome, but make sure to check in with AIP staff and client prior to taking photos.  To protect clients, please do not post full names, addresses, or other personal information. Please share your photos with us! Find us on Facebook, Instagram, Twitter, and Pinterest (@seaburysays)

I need to cancel service! What do I do?

The earlier notice we receive if you have to cancel, the better! Keep in mind that your cancellation may mean a client is not served and that we may have rejected other inquiries to keep your slot open. That being said, we understand that emergencies happen and service sometimes has to be canceled. Please notify the Volunteer Coordinator ASAP, via email (rhicks@seaburyresources.org) phone (202-635-9384).

How else can I support Age-In-Place?

Age-In-Place services are completely free for clients, which means we supply all tools and supplies. Donations of house cleaning and yard work supplies go along way. We accept gently used tools as well as new items. Please contact a staff member to schedule your donation drop-off. Thank you!

My question wasn’t answered, whom do I contact?

Please contact staff members at ageinplace@seaburyresources.org or 202-635-9384 with any unanswered questions or concerns.

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